For customized products we do our best to meet the customer's expectations. In order for this to happen, there are several stages in the quotation process:
- You can contact us by email: info@carreira-design.com, with the specifications, measurements, design and/or inspiration.
- If you don't have a drawing or project with measurements, you can provide us with general measurements and a photo of inspiration from one of our previous jobs or a photo from the internet that you like.
If you need installation and delivery, you should mention this, including the delivery address and, in the case of installation, what type of material your walls, ceilings and floors are made of, and whether you have underfloor heating. All these elements are important in the quotation process and in analyzing the feasibility of the project.
We will provide a quote according to your specifications, needs, project or inspiration photo provided.
We will provide a quote according to your specifications, needs, project or inspiration photo provided.
Once the quote has been accepted, a design service for your piece is included before production, which is done within 7 to 10 working days of the quote being awarded*.
If you want a drawing of the piece before the quote is accepted, you will be asked to pay for the design service, charged on an hourly basis (20€/hour). If you subsequently accept the quote, this amount will be deducted from the total amount payable
The manufacturing process begins as soon as the design has been approved, namely ordering the necessary materials and manufacturing the part. As soon as the metal structure is finished, we will send you photos to update you.
The manufacturing process begins as soon as the design has been approved, namely ordering the necessary materials and manufacturing the part. As soon as the metal structure is finished, we will send you photos to update you.
The estimated delivery time for more complex parts or larger-scale orders is 10 to 12 weeks. For smaller orders and smaller quantities, the estimated delivery time is between 4 and 6 weeks.
*50% of the total value of your order must be paid in order to receive a quote. The remaining amount can be requested in stages, namely 40% before delivery and the remaining 10% after delivery, or the remaining 50% after delivery.
If you have any questions, please do not hesitate to contact us.